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Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. There are some gray areas and if you don't know the product well you may have issues. Part of it was because we had to become more knowledgeable in the solution. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things." "During the initial setup we faced some issues. There is also room for improvement through dynamic thresholds, or self-discover thresholds. A Centreon community or blog would be helpful." "Improvements are needed in the area of cloud monitoring, as that's a newer feature." "I would like to see more plugins. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. There is official documentation on Centreon's website, which sometimes is useful. When I faced some issues, I was looking for more documentation on the Internet. "I would like them to improve their documentation. That's what we found to be most attractive in the solution. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. It is a very powerful solution from this point of view." "We have the business activity monitoring, the map, and the MBI modules and they are all very good." "The customizable reports and dashboards are really flexible. You can consolidate those solutions all in one place, then maintain and monitor from that single point. The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us." "You can concentrate and orchestrate several other solutions from other vendors.
In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time. The dashboards help us see the whole network map, and that is quite valuable for us. The most useful feature for me is that you can create your own plugin and monitoring query." "In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP.
After it comes inside the interface of Centreon, you can display it. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment." "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks." "The most valuable feature is that we can manually configure everything we need.
The dashboards make it easier to communicate with our clients. It becomes easier to locate the source of a problem. When we resolve a problem quickly, this lowers our overall costs." "The dashboards are valuable because they ease troubleshooting and viewing. "Centreon helps me detect where the problem is quickly.
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